Terms of Service

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Your Spa Garden Terms of Service

Last Updated: 17 October 2026

Welcome to the exclusive world of Your Spa Garden. These Terms of Service ("Terms") govern your access to and use of our website and services. By engaging with our brand, you agree to be bound by these Terms, which constitute a legally binding agreement.

1. Acceptance of Terms

By accessing our website, creating an account, or purchasing our curated wellness products, you acknowledge that you have read, understood, and consented to these Terms in their entirety. If you do not agree with any part of these Terms, you must not use our services.

2. User Obligations

As a patron of Your Spa Garden, you agree to:

  • Provide accurate, current, and complete information during the registration and checkout process.
  • Maintain the confidentiality of your account credentials and be solely responsible for all activities that occur under your account.
  • Use our website and products for lawful purposes only and not engage in any activity that infringes upon the rights of others or restricts their enjoyment of the sanctuary we provide.
  • Be of legal age to form a binding contract in your jurisdiction.

3. Intellectual Property

All content present on this website, including but not limited to text, graphics, logos, images, and software, is the exclusive property of Your Spa Garden or its licensors and is protected by UK and international copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the content for personal, non-commercial purposes only. Any other use is strictly prohibited.

4. Order Cancellation Policy

You may cancel your order for a full refund provided that the cancellation request is received before the order has been dispatched. To cancel an order, please contact our client services team immediately with your order number. Once an order has been dispatched, it is subject to our Returns Policy.

5. Accepted Payment Methods

We facilitate a seamless and secure payment experience. We are pleased to accept the following methods of payment for all orders:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Shopify Payments

All transactions are processed in GBP (£) and are secured using industry-standard encryption.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Your Spa Garden shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services; or (c) unauthorized access, use, or alteration of your transmissions or content. Our total liability for any claim arising out of these Terms or the use of our services will not exceed the amount you paid to us for the product in question.

7. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

8. Dispute Resolution

We encourage you to contact our client services team to resolve any issues amicably. In the event a resolution cannot be reached, you agree that the courts of England and Wales will have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms.